Disclaimer

1. Booking Information

• Customers must provide accurate pickup, destination, contact, and travel details when making a booking.
• Bookings are subject to vehicle and driver availability and are confirmed according to the information provided.

2. Pickup and Waiting

• Passengers should be ready at the agreed pickup location and scheduled time.
• Delays caused by passengers may affect the journey schedule and availability of the vehicle.

3. Journey Times

• Estimated travel times may vary due to traffic, road conditions, weather, accidents, roadworks, or unexpected events.
• We make reasonable efforts to maintain scheduled journeys but cannot guarantee exact arrival or travel times.

4. Passenger Responsibility

• Passengers must behave respectfully and follow reasonable safety instructions provided by the driver.
• Any belongings carried by passengers remain their responsibility during the journey.

5. Parcel Delivery

• Customers must provide accurate delivery information and ensure parcels are properly packed for transportation.
• We may not accept responsibility for loss or damage resulting from unsuitable packaging or circumstances outside our reasonable control.

6. Changes and Cancellations

• Customers should contact us as early as possible if they need to change or cancel a booking.
• Changes are subject to availability and may affect the scheduled service.

7. Service Availability

• All services are provided subject to availability and applicable operational requirements.
• By booking our service, customers acknowledge and accept these terms and conditions.